AISymmetric CRM

1. Introduction

AISymmetric Solutions LLC ("we", "us", "our") operates AISymmetric CRM. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

2. Information We Collect

Account Information: Name, email address, and profile picture provided during registration (via Google OAuth or email signup through Clerk).
Business Data: Contacts, companies, deals, leads, activities, and other CRM data you input into the Service.
Usage Data: Pages visited, features used, and general interaction patterns to improve the Service.
Payment Information: Processed securely by Stripe. We do not store your credit card numbers on our servers.
Technical Data: IP address, browser type, and device information collected automatically for security and analytics purposes.

3. How We Use Your Information

To provide, maintain, and improve the Service
To process payments and manage your subscription
To send transactional emails (account verification, billing receipts)
To provide customer support
To detect and prevent fraud or abuse
To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We share data only with:

Clerk: Authentication provider for account management
Stripe: Payment processing
SendGrid: Transactional email delivery
Vercel: Hosting infrastructure
Neon: Database hosting

These providers process data on our behalf and are bound by their own privacy policies and data processing agreements.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where retention is required by law. Demo workspace data is automatically deleted within 24 hours.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted database connections, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Cookies

We use essential cookies required for authentication and session management. We use a demo session cookie for the demo experience. We do not use third-party tracking cookies or advertising cookies.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Export your data
Object to processing in certain circumstances

To exercise these rights, contact us at the email below.

9. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notification.

11. Contact

Questions about this policy? Contact us at evangelist@aisymmetricsolutions.com.